Our commitment to data protection
ash-cipher is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take data protection seriously and have implemented comprehensive measures to protect your personal information.
ash-cipher acts as the data controller for personal information collected through our website and in the course of providing our cleaning services. This means we determine the purposes and means of processing your personal data.
Contact details:
ash-cipher
47 Mayfair Gardens
London, W1K 3PB
United Kingdom
Email: [email protected]
The GDPR provides you with specific rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month and provide the information free of charge in most circumstances.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will address your request promptly.
You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
You can request that we limit how we use your data while we address a concern you have raised about the accuracy of your data or our processing activities.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making in our services.
To exercise any of your GDPR rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month.
We process personal data only when we have a lawful basis to do so:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in a high risk to your rights, we will also inform you directly without undue delay.
If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities or transfers to countries with adequate data protection laws.
If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We review our GDPR compliance measures regularly and may update this information accordingly. Significant changes will be communicated through our website.